Effective Date: 17 November, 2023
Services: The term "Services" refers to all products, services, content, features, technologies, or functions offered by us and all related websites, applications, and services offered by Akthelia Pharmaceuticals including but not limited to our corporate website, patient support programs, and any online activities.
Visitors: The term "Visitors" refers to anyone who visits our websites or engages with our Services without registering for an account or providing personal information for account creation or other Services.
Users: The term "Users" refers to individuals or entities that engage with our Services and have created an account or have provided personal information to us for the purpose of using our Services. This may include healthcare professionals, patients, business partners, and other stakeholders.
Personal Information: Personal Information refers to any data that can be used to identify an individual directly or indirectly. This includes but is not limited to:
Name, email address, phone number, and physical address.
Any information relating to an identified or identifiable natural person (‘data subject’).
Personal identification numbers or online identifiers such as IP addresses when they can be linked to a person.
Sensitive personal data that pertains to health, genetic, biometric data, or data concerning a person’s personal life.
Any data that, when combined with other pieces of information, can lead to the identification of a particular person.
Non-Personal Information: Non-Personal Information consists of any data that does not reveal your specific identity or does not directly relate to an individual, such as:
Browser and device information and other technical data used for analytics.
Aggregated data that is a compilation of information that does not relate to a specific individual.
Information that has been anonymized or de-identified so that it does not identify a specific user.
It is important to note that if we combine Non-Personal Information with Personal Information, the combined information will be treated as Personal Information as long as it remains combined.
2. Data Collection
We collect various types of information, including:
• Information you provide directly via our website or through other interactions.
• Technical data such as IP address, login information, and system and browser type.
• Usage data, including purchase history, page response times, visit lengths, page interaction details, and navigation methods.
2.1 What Are Cookies?
Cookies are small data files placed on your device by a website when you visit. They are widely used to 'remember' you and your preferences, either for a single visit (through a "session cookie") or for multiple repeat visits (using a "persistent cookie"). They ensure a consistent and efficient experience for visitors and perform essential functions such as allowing users to register and remain logged in.
Technical Cookies: These are essential for our Services to function properly. They enable you to navigate around our websites and use our features.
Analytical/Performance Cookies: These cookies collect information about how you use our Services, such as which pages you go to most often and if you get error messages from certain pages. These cookies do not gather information that identifies you. All information these cookies collect is aggregated and anonymous, used only to improve how our Services work.
Functionality Cookies: These cookies allow our websites to remember choices you make while browsing. They enable us to remember your preferences (such as your user name, language, or the region you are in) and provide enhanced, more personal features.
Targeting/Advertising Cookies: We and our service providers may use targeting or advertising cookies to deliver ads that we believe are more relevant to you and your interests. For example, we may use targeting or advertising cookies to limit the number of times you see the same ad on our Services and to help measure the effectiveness of our advertising campaigns.
2.3 Managing Cookies
You can usually choose to set your browser to remove or reject browser cookies before using Akthelia Pharmaceuticals' websites, with the drawback that certain features may not function properly without the aid of cookies.
2.4 Consent to Cookies
3. Use of Collected Information
We collect such Non-personal and Personal Information for the following purposes:
To comply with any applicable laws and regulations;
To facilitate website operation and personalize your experience;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To conduct communication and marketing activities;
To undertake data analytics and performance monitoring;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages.
4. Information Storage and Security
We employ robust security measures to protect your information:
• Secure storage of data collected through our website or other channels.
• Use of encryption and security protocols to prevent unauthorized access.
• Implementation of access controls and policy enforcement.
5. Your Rights
Under GDPR, you have several rights, including:
• The right to request access, correction, or deletion of your personal data.
• The right to object to or restrict the processing of your data.
• The right to data portability.
• The right to withdraw consent at any time.
To exercise these rights, please contact us at the details provided below.
6. Data Sharing
We may share your information with:
• Service providers who assist in our operations.
• Legal and regulatory authorities when required.
• Potential buyers or other entities in the event of a business transfer or sale.
7. International Transfers
Should we transfer personal data outside the EEA, it will be protected by GDPR-compliant transfer mechanisms.
8. Policy Updates
We may update this policy periodically and will inform you of significant changes.
9. Contacting Us
For any inquiries or concerns regarding this policy:
The Data Protection Officer
10. Supervisory Authority
You have the right to lodge a complaint with the relevant supervisory authority.